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Privacy Policy

Effective Date: April 15, 2025
Last Updated: April 15, 2025

This Privacy Policy ("Policy") governs the manner in which Cutting Edge Consulting LLC, doing business as The Staygency ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of Tennessee, United States of America, collects, uses, discloses, and retains Personal Data (as defined herein) from users ("User," "you," or "your") of the website located at https://thestaygency.co ("Website") and any services offered thereunder (collectively, the "Service").

By accessing or utilizing the Service, you affirmatively consent to the practices described in this Policy.

1. Categories of Personal Data Collected

The Company may collect and process the following categories of personally identifiable information (collectively, "Personal Data"):

  • Full name (first and last)
  • Email address
  • Telephone number
  • Business name
  • Property address
  • Website URL
  • Internet Protocol (IP) address
  • Browser type, operating system, and device identifiers
  • Behavioral data including but not limited to page views, session duration, scroll depth, and clickstream information

Personal Data may be obtained directly from the User through form submissions or automatically through cookies, pixels, web beacons, and other tracking technologies.

2. Means and Technologies of Collection

The Company may collect Personal Data through the following mechanisms:

  • Voluntary submission by the User via Website forms;
  • Automatic data collection via browser cookies and similar tracking scripts;
  • Third-party analytics and advertising platforms including:
    • Google Analytics and Google Tag Manager
    • HubSpot (including Customer Relationship Management integrations)
    • Meta Pixel
    • LinkedIn Insight Tag
    • Google Ads
    • Potentially Hotjar and other analytic software tools

Users may disable cookies via their browser settings; however, such actions may impede functionality of the Service.

3. Lawful Basis and Purposes of Processing

The Company shall process Personal Data only where a lawful basis exists, including the following purposes:

  • Responding to inquiries and communicating with Users;
  • Disseminating marketing and promotional materials;
  • Conducting data analysis and improving User experience and Service performance;
  • Administering targeted advertisements and measuring marketing effectiveness;
  • Securing the integrity and operation of the Website;
  • Complying with applicable legal obligations and regulatory requirements.

The Company expressly affirms that it does not engage in the sale of Personal Data to third parties. Any processing by third-party service providers is strictly limited to the above-stated purposes.

4. Data Sharing and Disclosures to Third Parties

The Company does not presently grant access to Personal Data to independent contractors or subcontractors. However, such access may be granted in the future, contingent upon the execution of appropriate data protection agreements and subject to compliance with this Policy.

Personal Data may be disclosed to:

  • Authorized service providers (e.g., HubSpot, analytics platforms) acting on behalf of the Company;
  • Governmental, regulatory, or judicial authorities pursuant to lawful requests;
  • Third parties in the event of a corporate reorganization, merger, or sale of assets.

5. Data Retention and Storage

Personal Data is stored within the following environments:

  • HubSpot Customer Relationship Management system;
  • Analytics platforms such as Google Analytics;
  • Company-operated servers and secure local environments.

Unless otherwise required by law, the Company shall retain Personal Data indefinitely or until the receipt of a verifiable request from the Data Subject for its deletion.

6. Data Subject Rights

Subject to applicable law, Users have the following rights concerning their Personal Data:

  • Right of Access: Request disclosure of the categories and specific pieces of Personal Data collected;
  • Right to Rectification: Request correction of inaccurate or incomplete data;
  • Right to Erasure: Request deletion of Personal Data held by the Company;
  • Right to Withdraw Consent: Opt-out of marketing communications through unsubscribe links;
  • Right to Restrict or Object to Processing: Exercise browser-level controls over cookies and tracking technologies.

To exercise any of the above rights, Users must submit a request to info@thestaygency.co.

7. International Transfers of Data

Although the Service is operated from within the United States, Personal Data may be accessed by international Users. By submitting information to the Company, such Users acknowledge and consent to the transfer, processing, and storage of their Personal Data in jurisdictions outside of their country of residence, including the United States, which may not offer the same level of data protection.

Where required by applicable international law, including the General Data Protection Regulation ("GDPR"), the Company shall afford Data Subjects additional rights and protections.

8. Data Security

The Company implements commercially reasonable physical, technical, and administrative safeguards to preserve the integrity and confidentiality of Personal Data. However, no transmission of data over the Internet or electronic storage method is guaranteed to be secure. Accordingly, the Company disclaims all liability for unauthorized access, use, disclosure, or destruction of data, except to the extent required by applicable law.

9. Data Processing Agreements (DPAs)

The Company may engage third-party service providers ("Data Processors") to process Personal Data on its behalf in connection with the Service. Where required by applicable law, the Company shall enter into written data processing agreements with such parties, ensuring that Data Processors:

  • Process Personal Data only pursuant to documented instructions;
  • Implement appropriate technical and organizational security measures;
  • Ensure confidentiality through contractual or statutory obligations;
  • Do not engage sub-processors without prior authorization;
  • Assist in fulfilling Data Subject rights as required by applicable law.

By using the Service, you acknowledge and consent to the Company’s use of such Data Processors and associated agreements.

10. Amendments to the Privacy Policy

The Company reserves the right to amend this Policy at any time without prior notice. Modifications shall become effective upon posting to the Website. Continued use of the Service following such changes constitutes acceptance of the revised Policy.

11. Contact Information

For questions or concerns regarding this Policy or the handling of your Personal Data, you may contact the Company at:

Email: info@thestaygency.co